Developed an Agent Performance Dashboard to Evaluate the Performance of Leasing Agents for a Real-Estate Leasing Company
client was a leading real estate company in the Middle East dealing with both
sales as well as leasing of properties. The client has many leasing agents,
working on renting out available units and
bringing in tenants.
client wanted a report to monitor and measure the performance of various
agents. They approached TurnB to develop an agent performance dashboard to
evaluate the performance of these agents.
identified and extracted relevant data elements from the client’s database and
following approaches were used:
- The accuracy of the data extracted
- An exhaustive list of factors related
to agent’s performance were
- KPIs and metrics were designed that
accurately reflects the client’s business.
- A well-formulated storyboard was developed to meet client’s requirement.
- The pre-designed KPIs and metrics
were incorporated into a Power BI dashboard which efficiently tracks the
performance of various agents.
- The better performers amongst leasing
agents were identified and rewarded.
- Underperforming agents were identified and
corrective measures for their improvement were recommended.
- The dashboard’s timely tracking feature enabled the client to take proactive measures regarding
sales and leasing.