Business
Challenge:

Building a Scalable, Automated Inventory Reordering Framework

The client is a major retailer operating across multiple locations, managing a diverse portfolio that includes FMCG, Electronics, Garments, and Household items. With over 100,000 SKUs sourced from 500+ suppliers, efficient inventory and procurement management is critical to sustaining sales, customer satisfaction, and operational efficiency. 

However, manual inventory checks and inconsistent reordering practices led to frequent stockouts and overstocking, driving up labour costs and creating operational inefficiencies. Repeated stockouts resulted in lost sales and customer dissatisfaction, while excess inventory tied up working capital and occupied valuable warehouse space. Additionally, manual purchasing processes increased the risk of supplier bias and dependency on key personnel, and inconsistent product availability adversely affected in-store presentation and overall customer experience.

TurnB Approach


  • Analysed existing inventory management and manual reordering practices to identify operational inefficiencies.
  • Conducted detailed discussions with product category managers to understand category-specific requirements and reorder criteria across different product types.
  • Applied scientific, data-driven methods to calculate optimal reorder points and reorder quantities, factoring in supplier lead times, demand variability, and minimum display quantities.
  • Designed and implemented an automated inventory replenishment system for locally procured SKUs.
  • Integrated the automated reordering solution with existing procurement software to enable real-time updates and ensure seamless adoption.
Approaches background
Infograph

Implications

  • 67% reduction in manual workload, with automated SKU-level reorder recommendations saving time and reducing operational costs.
  • Optimised inventory management, preventing stockouts and reducing overstocking, improving capital utilisation and product availability.
  • Enhanced supplier management, with automated ordering improving transparency and strengthening supplier relationships.
  • Improved operational performance, as streamlined procurement enabled consistent product availability and improved customer experience.
  • High-volume automation, with thousands of SKUs reordered daily, minimising manual intervention and improving order accuracy.
  • Reduced opportunity loss, as timely reordering of high-performing SKUs lowered daily sales losses and improved revenue capture.
Enquire Now