TurnB Approach
- Extracted the required data from the client database.
- Conducted an Exploratory Data Analysis to identify and correct errors.
- Designed key metrics to evaluate customer performance.
- Prepared a dynamic report in Excel and PowerBI to analyze exam status at various levels.
- Shared reports and insights with the client and customers to prompt actionable responses.
Implications
- The reports facilitated timely actions for boosting sales during the program.
- Increased the number of participants taking exams.
- Achieved the certification targets set for the program.
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