Business
Challenge:

  • The client, a fortune 50 company, is involved in providing training to customers through their various associates for evangelizing their products and services.
  • The client is facing a challenge in understanding the training landscape across different regions, countries etc. for their various course categories and courses.
  • Client wants a dashboard which would provide the training density across geos in a single view along with deep dive options to understand at various levels as granular as course and associates

TurnB Approach


  • Developed a PowerBI dashboard connected to the client server for automatic refresh of data daily.
  • The dashboard comprised multiple views at various levels for client stakeholders and included additional drill-throughs and tool tips for displaying the new metrices and necessary information.
Approaches background
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Implications

The client achieved a 14% growth over their targets by strategically planning and tailoring their offerings,leading to a more effective and targeted training approach.

 

The holistic view provided a macro-level understanding of training trends across geos, enabling the identification of high-performing areas and areas needing improvement.

Additionally, the deep dive into grains such as associate and course level allowed for a deeper examination of training effectiveness, empowering the client to optimize their resources and bring new initiatives to drive growth

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